Bullet
Paul Stewart
You have my condolences.Had my phone snatched last night on London… what a great experience
It happened to me a couple of Christmas's's's ago.
It was a nightmare to get EE to understand that my phone had been stolen and I simply wanted a replacement.
Seemed like EE had never heard of such a situation as it took hours and hours and hours of calls for them to understand and do the right thing 3 days later.